With Vinasem, after you completed your order with us and successfully transfer your payment, we will send the prodcut to your registered email within a maximum of 15 minutes.

In case of delays in delivery or service supply, Vinasem will promptly inform you and provide an opportunity to cancel the contract if you wish to do so.

Since the product is sent via email, please provide the correct email address to ensure you get it timely. In the event that you do not receive any emails from Vinasem within 15 minutes after your payment, please contact our Customer Support staff via email salesvinasem@gmail.com or hotline/Whatsapp/Zalo +8479.339.1104 for prompt support.